Return & Refund Policy

Effective date: August 12, 2026

30-day return window

Eligible items may be requested for return within 30 days after delivery. Items should generally be returned in substantially the same condition received, including included parts and accessories, unless the item arrived damaged or defective.

Start a return

Email zxcshishuai@gmail.com with your order number, product and reason for the request. Do not send a return until return instructions have been provided.

Return shipping

Return-shipping responsibility depends on the reason for return and the terms shown at the time of purchase. Free return shipping is not promised for every return unless specifically stated.

Refunds

Approved refunds are generally issued to the original payment method after the returned item is received and reviewed. Payment-provider processing times may vary.

Damaged or incorrect products

Please contact us promptly if an item arrives damaged, defective or materially different from the item ordered so we can review the issue.

Contact

Email: zxcshishuai@gmail.com